PhySec Technologies.
People. Process. Technology.
They all matter. That said, technology is no longer a nice-to-have. Rather, technologies that support security operations have become a core component to a holistic security program. Technology can reduce the number of people required to deliver security services, or more importantly, it can supplement and enhance the quality of security services - with or without altering security officer head count.
BluDog can help determine those things that are best delivered by technology (financially and operationally), and re-direct officers to focus on those things that only a human can do well, like customer service, relationship management, complex human-centric problem solving, and critical, intuitive thinking.
Technology for Force Multiplication.
Technologies that raise the profile and increase visibility of security presence can significantly extend the effectiveness of guard deployments. This can include things like parking lot towers, Segways, bicycles, and security vehicles.
Technology to Better Inform Operations.
Technologies used to augment traditional guard operations such as cameras/CCTV systems with edge analytics, GPS, or bluetooth-enabled hand-held guard tour scanning systems, autonomous robots, and even drones significantly enhance security coverage and improve situational awareness. This includes leveraging data collected by various security technologies through Machine Learning (ML) and Artificial Intelligence (AI) engines, that deployed in the right places can result in historical trending, futuristic predictive, and operational prescriptive intelligence. Further, platforms that can ingest data data points from external systems can further enhance the information at the fingertips of security.
Technology for Remote Operations.
A fully-established Security Operations Center (SOC), designed and deployed correctly, can both augment and replace elements of traditional, guard-only operations. Technology allows officers to answer phone calls, dispatch officers, handle alarm responses, and manage incidents - all from a remote location. By integrating operations, customers benefit from economies of scale, and are able to leverage shared resources across multiple locations in a way that would not be feasible for each individual site.
So. Many. Technologies.
There is no shortage of technologies available to support the many aspects of physical security operations. How do you know which ones are the right ones for your program? What problem(s) are you trying to solve? What are your key requirements and non-negotiables? What is the state of your company’s IT network and support organization? What is your schedule? What is your capital and operational budget? What is your capacity for handling IT project management? What are the pros and cons of one company’s technology solution over another? The answers to these questions and more will help decide what technology or technologies make the most sense for integration into your operations. BluDog takes a structured approach to this analysis, and can make the technology decision-making process less daunting.
A Unified Technology Platform.
Depending on organizational objectives and complexity in operations, businesses may find themselves needing to stand up a robust Security Operations Center (SOC). There is no such thing as a one-size fits all solution, but there are some basic technology aspects that need to be considered. The Unified GSOC/SOC Operations Platform diagram provides a high-level view of some of those elements. While BluDog isn’t in the business of offering pre-built platform-based solutions, our team is well versed in integrated enterprise operations and can provide guidance, insight, and management over the design and implementation of these solutions.
